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Monthly Archives: November 2009
Jugendparlament.lu – a voice for Luxembourg’s youth, in pictures
Here is an overview of a few pictures showing the nature of the dynamic project jugendparlament.lu
Posted in bisi LU – pictures
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Marketing presentation at a local cinema, 3/5 stars
The other night, I had been invited to a short notice presentation of a rather new cinema as a channel for our marketing messages. As this coincided with a larger project I am working on, I registered my colleague and … Continue reading
Posted in mambo LU – marketing
Tagged attention, failure, follow-up, overall experience, presentation, short notice
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Wallstreet Journal has great customer care – 5/5 stars
As some of you might remember, I have in the past already praised the customer service team of the Wallstreet Journal, but they continue to positively surprise me! Since my change of address, the delivery didn’t reach me twice (this … Continue reading
Posted in mambo LU – marketing
Tagged adding value, anticipation, attention, attitude, customer service, delivery, loyalty, overall experience, the extra-mile
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