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Tag Archives: language
Hornbach: aggressive behaviour, and hardly any service – 1/5 stars
In my recent posts on Batiself, I got into poor customer service of a “home-depot-style” shop. My posts on Cultural Distance touched on the difference between cultures and how they affect perceptions, and my post on Paradigm Shifts tried to highlight … Continue reading →
Posted in mambo LU – marketing
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Tagged attitude, barrier, cultural distance, failure, language, management by walking about, poor customer service, service failure
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