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Tag Archives: service failure
Batiself, hello?? – 2/5 stars
In order to simplify my parents’ lives, I decided to investigate options for locks to the house that required only 1 key, rather than several different ones. That is when I decided to call several shops I thought would be … Continue reading
Flying with Luxair, not a good experience – 1/5 stars
So, I’ve had the “great pleasure” of kicking my well deserved holidays off with a bad case of the flu, maybe even the famous one. Ever since friday night/saturday morning, I’ve been very feverish, dizzy, coughing and feeling as “wimpy” … Continue reading
Posted in mambo LU – marketing
Tagged bad service, failure, loyalty, luxair, price sensitivity, reservation, service failure, telephone
3 Comments
Beefbar Luxembourg, wasabi ice-cream? – 2/5 stars
As you may have noticed by now, I do enjoy going to the restaurant – a lot! This is not so much because I don’t like cooking (I do!), but more to relax and enjoy a fine moment in good … Continue reading
Posted in mambo LU – marketing
Tagged attention, attitude, bad service, customer service, knowledge, overall experience, service failure, taste
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Passage Fitness / Fitness First – 2/5 stars
My experience with Gyms has been what is commonly known as a love/hate relationship! I remember signing up to Fitness First, just as with Ross and Chandler with a gorgeous young lady, only in Tottenham High Road, and then not … Continue reading
Posted in mambo LU – marketing
Tagged attitude, bad service, customer service, failure, fitness, good costs, service, service failure, telephone
1 Comment
Adriano’s way – 5/5 stars
As some of you might know before coming to this site, Luxembourg is the country in the world with most starred restaurants per squaremile. This may be due to the size of our country, or just due to the fact … Continue reading
Posted in mambo LU – marketing
Tagged customer service, discount, poor customer service, service failure, the extra-mile, vip
3 Comments
avides.com – 5/5 stars
A while back, about a year ago really, I ordered from this website I had not known yet. The idea was simple, I found what I was looking for on Amazon, with the resellers name on it. Instead of paying … Continue reading
Posted in mambo LU – marketing
Tagged attitude, avides, customer service, delivery, dpd, gls, loyalty, online shopping, paypal, repeat custom, scam, service failure
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I bought into IBM, not Lenovo! – 2/5 stars
After 2 years of fanatic tries of efficient working on a 2.000€ Lenovo Laptop (formerly IBM), I tonight blog using my old Acer Aspire with broken keys. Why you may wonder? Well, let me try and tell you about my … Continue reading
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