Languages
-
Recent Posts
Search
Tags
accent active listening added value adding value anticipation attention attitude automation availability avides bad service barrier boundaries chain letters change convenience cultural distance culture customer service delivery dialect discount dpd economies of scale email expertise facebook facebook pages failure fitness follow-up forward gap gls good costs good practive loyalty overall experience poor customer service repeat custom reservation service service failure telephone the extra-mileBlogroll
Tag Archives: volatility
Cultural distance vs. Paradigm shifts
This week was marked by a development that was somewhat unexpected to me. A place that I’ve been going to for a very long time now, a place that I’ve tremendously enjoyed, has been holding my lesser visits against me. … Continue reading
Posted in mambo LU – marketing
Tagged boundaries, cultural distance, culture, customer service, intrusion, luxembourg, paradigm, volatility
3 Comments
English
Deutsch
Français